DEAR HARRIETTE: I have a new job, but I am worried that I am in over my head because of the technology. I don’t really know how to use the different programs that we have been asked to use on a daily basis. I didn’t lie about it when I took the job. Nobody asked me. I think they assumed that everybody knows how to use things like Microsoft Office and Excel. I hardly know how to use the computer. I’m not so old; it’s just that in my previous jobs I mainly worked with my hands. I wasn’t in an office, and I never learned this stuff. I need this job and need to figure out how to do these basic things before I get fired. I’m afraid to talk to my boss about it. What should I do?
